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Why was I signed out?

The reasons you might need to sign in again.

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Written by Tosin Hammed

You stay signed in on a device while you keep using it. You're signed out when:

  • you haven't used Nexframe Resume on that device for 30 days

  • you changed your password on another device

  • you reset your password (this signs you out everywhere)

  • you changed your email on another device

  • someone chose Sign out other devices on your account

  • you chose Log out

If you didn't do any of these and keep getting signed out, change your password and choose Sign out other devices in Settings → Account.

Before you log out

If some of your work hasn't reached your account yet, usually because you're offline, we warn you first. Choose Stay signed in and it saves automatically once you're back online. Log out anyway deletes that work from the device.

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