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Getting help and contacting support

How to reach the Nexframe Resume team and what to send for a fast answer.

T
Written by Tosin Hammed

In the app

Choose Help & support in the sidebar. On a phone, tap More, then Help & support. You can search these articles or send us a message.

By email

What to include

  • The email on your Nexframe Resume account

  • For a payment: the reference that starts with NFX, from your receipt screen, the Paystack email or Plan & Billing → Recent credit activity

  • For something not working: the page or tool, what you expected, what happened instead, your device and browser, and a screenshot if you can

Never send us your password, card number, PIN or a one-time code. We never need them.

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