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Payment cancelled, failed or still processing

What each payment result means and what to do next.

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Written by Tosin Hammed

After checkout, you come back to Nexframe Resume and see one of these results.

Payment successful

Your plan or credits are on your account. Choose Go to dashboard.

Payment processing

We're waiting for the payment to be confirmed. This usually clears within a few minutes, and your plan or credits are added automatically. Check Plan & Billing shortly. You don't need to pay again.

Payment failed

The charge didn't go through, so nothing was billed. Try again with the same or a different payment method.

Payment cancelled

You left the payment page before paying, so nothing was charged. Choose a plan again whenever you're ready.

Could not start checkout

If checkout doesn't open, the message says why. Check that your email is confirmed, then try again in a moment.

Something looks wrong? Choose Something looks wrong? Contact support and include your NFX reference.

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