Nexframe AI

Your Free credits start once your email is confirmed. Here is how to finish.

"Confirm your email to get your free credits."

You need more credits for this image, video, voice-over or episode.

"This needs [number] credits and you do not have enough left."

You have reached today's writing request limit. It resets at midnight UTC.

"You have used today's writing requests for your plan."

This feature is included with paid passes. Here is what Free includes instead.

"AI video comes with the Week, Creator and Pro plans."

The prompt asked for something Studio does not create. No credits were used.

"This request can't be made."

The image or video model could not produce a result. Your credits were returned.

"The model could not make this. Try a different prompt or image."

A short busy spell. Try again shortly; your credits were returned.

"The image service is busy. Please try again in a moment."

High demand on this model. Try again later or switch to another model.

"This is very busy right now. Please try again in a few hours, or use another model."

The generation did not finish in time. Your credits are already back.

"This took too long and was cancelled. Your credits were returned."

The video model could not make this clip. Your credits are back.

"The video could not be made. Try a different prompt or image. Your credits were returned."

Your plan's storage is used up. Delete files or move to a plan with more space.

"Your library is full"

Upload size limits and the file types Assets accepts.

"Files can be up to 50 MB."

Save iPhone HEIC or AVIF photos as JPEG and upload them again.

"Photos upload as JPEG, PNG or WebP."

The image is too large for AI editing. Use a smaller copy.

"Images up to 10 MB can be edited."

The image is already big enough. Download it at the size you need instead.

"This image is already large. Upscaling works on images under 8 megapixels."

No extending is needed for this size. Download it directly.

"This image already has that shape. Download it at that size instead."

A short pause protects your account. Try again in a minute.

"Too many requests at once. Wait a minute and try again."

Sign-in failed. Check your email, try Google, or reset your password.

"That email and password do not match."

That email already has a Studio account. Sign in to it instead.

"An account with this email already exists. Try signing in."

A daily sign-up limit applies per network. Use Google or try again tomorrow.

"Too many accounts were created from this network today. Try again tomorrow."

Your email confirmation link no longer works. Send a fresh one.

"This link has expired or was already used. Sign in and send a new one from the banner."

Password reset links work once, for 60 minutes. Request a new one.

"This reset link has expired or was already used. Ask for a new one."

Google sign-in stopped before it finished. Try again or use your email.

"Google sign-in did not finish. Please try again."

The current password you typed in Settings does not match.

"Your current password is incorrect."

Your session ended. Sign in again to pick up where you left off.

"Please sign in to continue."

Studio could not match this payment to your account. Here is how we fix it.

"We could not find that payment."

Paystack is still confirming the payment. Your plan updates by itself.

"Your payment is processing. Your credits appear once it completes."

Paystack reported the payment as failed or abandoned. Nothing was added.

"The payment did not go through."

The Paystack checkout page did not open. Try again in a moment.

"Checkout could not start. Please try again."

A smaller plan can be bought once your current pass ends.

"You're on [plan] until [date]. Add more [plan] days, or buy [plan] after it ends."

Video export needs a recent browser. Here is which to use.

"Exporting needs the latest Chrome, Edge or Safari."

Get sound into your export, in a format every network accepts.

"This video has no sound."

Your video was made but is too large to keep in Assets. Download it, or shorten it.

"This export is over 50 MB. Shorten the video or lower the quality."

Your voice-over is longer than your scenes. Add scenes so the end is not cut.

"The voice-over runs [time], but these scenes can cover [time] at most."

Voice-over length and daily limits, and how to work within them.

"Voice-overs can be up to 5,000 characters."

The voice-over did not finish. Your credits were returned.

"Voice generation failed. Please try again."

Caption timing could not hear any words. Check the audio and try again.

"No speech was found in this audio."

Clip finding limits and what to do with longer or silent videos.

"Videos up to 12 minutes can be scanned for clips."

Episode length limits for each paid plan, and file size limits.

"Episodes can be up to 60 minutes on Week."

Studio could not read the episode file. An MP3 export fixes it.

"The transcription service could not read this file. Export it as MP3 and upload it again."

An episode needs attention. Here is what each message means and how to retry.

"Transcription failed. Try again in a few minutes."

An episode upload stopped part-way. Start a fresh upload.

"This upload has ended. Start it again."

A podcast clip could not be made. Try again or choose other moments.

"That part of the episode could not be cut. Please try again."

Studio could not import this link. Paste the text instead.

"Not enough readable text on that page"

Studio could not read text from this file. Use a text-based file or paste it.

"No readable text found. Use a PDF with selectable text, or paste the text instead."

Let your browser use the microphone, or upload a voice note instead.

"Microphone access was blocked. Allow it in your browser settings, or upload a recording."

A writing request did not complete. It was not counted. Try again.

"The AI model did not respond. Please try again in a moment."

The writing model would not write this. Rephrase the request.

"The AI declined this request. Try rephrasing it."

Studio could not read results from this screenshot. Use a clearer one or type them in.

"No post numbers found in that picture."

Allow pop-ups for Studio so one-tap sharing can open the network.

"Your browser blocked the [network] tab."

A post does not fit its network's rules. Here is how to fix each message.

"Instagram: Needs an image."

Scheduling messages in the Publish window and what they mean.

"Pick a time in the future."

Move the piece to a later day, or cancel its posts first.

"This piece has posts queued, and moving it there would put them in the past."

Your latest edits have not reached Studio yet. Reconnect and retry.

"Could not save. Check your connection and try again."

Studio cannot reach the internet. Reconnect and retry.

"You appear to be offline. Check your connection and try again."

Reload to get the latest Studio. Your saved work is safe.

"A new version is available"

Your browser blocked copying. Select and copy the text yourself.

"Could not copy. Select the text and copy it manually."

Results and post link messages and how to fix them.

"Paste the post’s full link, starting with https://"

The design has too much in it to save. Simplify it and try again.

"This design is too large to save."

A field the tool needs is empty. Fill it in and try again.

"Tell us what the piece is about."

How long generations take, and what happens if one does not finish.

My image or video is taking a while

Find confirmation, password and reminder emails from studio@nexframeai.io.

I did not get an email from Studio

Understand your balance with Credit history, resets and top-ups.

My credit balance is not what I expected

Tosin Hammed

Messages you might see in Studio and what to do.

Troubleshooting

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Try selecting a different update date range.

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

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Create your account and invite the first people to your workspace.

Pick the right role for each person you add.

Update your plan, payment method, and invoices.